Customer loyalty etherington lyn robinson sionade. Customer Loyalty : S. Robinson : 9781349546435 2019-02-08

Customer loyalty etherington lyn robinson sionade Rating: 5,3/10 1531 reviews

Customer Loyalty by Lyn Etherington, Sionade Robinson

customer loyalty etherington lyn robinson sionade

They present a new approach that builds upon social and economic research to provide practical guidelines. She holds a doctorate in Systems Sciences and has worked for the global workplace learning consultancy, the Forum Corporation as well as setting up a research team at Cass Business School to study ways of developing service strategies to improve customer satisfaction. The one question that really matters -- 7. The authors argue that the best strategic approach for a company or organization is to regard customer loyalty as a continuing response to changes in society and that this perspective is often neglected in favour of shorter term considerations. Reviews 'Robinson and Etherington provide a fascinating look back at the history of loyalty.

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Customer Loyalty

customer loyalty etherington lyn robinson sionade

The authors argue that the best strategic approach for a company or organization is to regard customer loyalty as a continuing response to changes in society and that this perspective is often neglected in favour of shorter term considerations. Pages can include limited notes and highlighting, and the copy can include previous owner inscriptions. The loyalty-building experience take center stage -- 8. They present a new approach that builds upon social and economic research to provide practical guidelines. She worked previously as Marketing Director at Granada and as a consultant to banks and financial institutions in northern Europe. She works with all industries, particularly financial services, professional services and the leisure industry.

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Customer loyalty : a guide for time travelers / Sionade Robinson and Lyn Etherington

customer loyalty etherington lyn robinson sionade

Making loyalty-building experiences happen -- 9. The authors argue that the best strategic approach for a company or organization is to regard customer loyalty as a continuing response to changes in society and that this perspective is often neglected in favour of shorter term considerations. The authors argue that the best strategic approach for a company or organization is to regard customer loyalty as a continuing response to changes in society and that this perspective is often neglected in favour of shorter term considerations. New customers, new challenges -- 4. Reviews 'Robinson and Etherington provide a fascinating look back at the history of loyalty. From United Kingdom to U. She holds a doctorate in Systems Sciences and has worked for the global workplace learning consultancy, the Forum Corporation as well as setting up a research team at Cass Business School to study ways of developing service strategies to improve customer satisfaction.

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Customer Loyalty

customer loyalty etherington lyn robinson sionade

The benefits of winning customer loyalty -- 5. They present a new approach that builds upon social and economic research to provide practical guidelines. She worked previously as Marketing Director at Granada and as a consultant to banks and financial institutions in northern Europe. About this Item: Palgrave Macmillan. They present a new approach that builds upon social and economic research to provide practical guidelines.

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Customer Loyalty by Lyn Etherington, Sionade Robinson

customer loyalty etherington lyn robinson sionade

Sionade published her book Customer Loyalty: A Guide for Time Travellers in 2005. She worked previously as Marketing Director at Granada and as a consultant to banks and financial institutions in northern Europe. The authors, arguing that customers possess an innate desire to be loyal even in today's fast-moving markets, show how organizations can boost their profits and revenues by developing a deeper understanding of the dynamic factors that influence customer loyalty. May not contain Access Codes or Supplements. She works with all industries, particularly financial services, professional services and the leisure industry.

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Table of contents for Library of Congress control number 2005055275

customer loyalty etherington lyn robinson sionade

About this Item: Palgrave Macmillan, 2005. Bookmark Author Subjects ; ; Summary The authors argue that the best strategic approach for a company or organization is to regard customer loyalty as a continuing response to changes in society and that this perspective is often neglected in favour of shorter term considerations. Customer loyalty and service brands -- 6. They also give tips about how to build and sustain it. The authors present a revolutionary new approach that builds upon social and economic research to provide practical and workable commercial solutions. The E-mail message field is required. From United Kingdom to U.

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Customer Loyalty by Lyn Etherington, Sionade Robinson

customer loyalty etherington lyn robinson sionade

The spine may show signs of wear. She works with all industries, particularly financial services, professional services and the leisure industry. This book is essential reading for anyone involved in winning and keeping customers. She works with all industries, particularly financial services, professional services and the leisure industry. Table of Contents What do Customers Want? She worked previously as Marketing Director at Granada and as a consultant to banks and financial institutions in northern Europe. They present a new approach that builds upon social and economic research to provide practical guidelines.

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Table of contents for Library of Congress control number 2005055275

customer loyalty etherington lyn robinson sionade

About this Item: Palgrave Macmillan, 2006. They present a new approach that builds upon social and economic research to provide practical guidelines. She holds a doctorate in Systems Sciences and has worked for the global workplace learning consultancy, the Forum Corporation as well as setting up a research team at Cass Business School to study ways of developing service strategies to improve customer satisfaction. They present a new approach that builds upon social and economic research to provide practical guidelines. They also give tips about how to build and sustain it.

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